⚠️ COD Risk Management
Risk scores, decisions log & factor configuration
🔍 Evaluate Customer
Period
🔍 Apply
Avg Risk Score
—
High Risk
—
Medium Risk
—
Low Risk
—
Blocked
—
Total Customers
—
Total RTO
—
COD Orders
—
📊 This Month's Decisions
🎯 Risk Distribution
📋 Decisions Log
👥 Risk Customers
⚙️ Risk Factors
📋 COD Decisions Log
Time
Customer
Order
Amount
Risk Score
Risk Level
Decision
Reason
Status
Risk Level
All
High Risk
Medium Risk
Low Risk
Blocked Only
All
Blocked
Not Blocked
👥 Risk Customers
Customer
Phone
Risk Score
Risk Level
Orders
RTO
RTO Rate
Deliveries
Blocked
Actions
⚙️ Risk Factors Configuration
Global — applies to all businesses
🔍 Evaluate COD Risk
Customer ID *
Order Amount (₹) *
Order History ID (optional)
Cancel
🔍 Evaluate
➕ Add Risk Factor
Factor Name *
Factor Key *
Points * (positive = risk ↑, negative = risk ↓)
Description
Cancel
💾 Add Factor
✏️ Edit Risk Factor
Factor Name
Points (positive = risk ↑, negative = risk ↓)
Description
Status
Active
Inactive
Cancel
💾 Save
⛔
Block Customer?
Reason
Cancel
⛔ Block